Sipura Support Overview

Configuration for Online Service Providers

Steps to configure Your SPA-2000 with SIPphone Inc.

1. If you haven't already done so, sign up for an account at www.sipphone.com.
Lets assume that your given phone number is "17470001111" and your password is "YYYYY"

2. Open a session to the SPA by typing: http://<spa ip address>"

3. Click "Admin Login" in the upper right hand corner

4. The browser will show a tabbed user interface.
Select the Line 1 tab to configure a service for line 1

If you are using NAT do this:

Click "Admin Login", then "Advanced"

Click "Line 1" tab, and enter the following in the available fields:

Set User ID to your sipphone number (e.q. 17470001111)

Set Display Name to an identifier to be displayed on callee's CallerID.

Set Password to your sipphone account's password (e.q. YYYYY)

Set Proxy to: proxy01.sipphone.com

Set NAT Mapping Enable: yes

Set NAT Keep Alive Enable: yes

Click "SIP" tab,

Set stun enable: yes

Set stun server: stun01.sipphone.com:3478

Press the Submit All Changes at the bottom of the web page

If you are directly connected to the Internet, do this:

Set User ID to your sipphone number (e.q. 17470001111)

Set Display Name to an identifier to be displayed on callee's CallerID.

Set Password to your account's password (e.q. YYYYY)

Set Proxy to: proxy01.sipphone.com

Click "Provisioning" tab, set Provisioning Enable: no

Press the Submit All Changes at the bottom of the web page

5. The Registration State in the Info tab should now display "Registered"

For more information, please visit sipphone.com/help.

Dialing.

To call another sipphone number, you dial 1747.......

To call FreeWorldDialup number, you dial 1393.....

For more information, please go to www.sipphone.com FAQ page

Email: sipura-support@external.cisco.com
Fax: 408-955-9855

General Technical Support Hours: 9:00am to 5:00pm PST