Sipura Support Overview
 
  1. Specification / General
    1. What is SPA, How does it work?
    2. What other protocols does SPA-2000 support?
    3. Does it work for fax?
    4. What is the bandwidth requirement for SPA?
    5. I want to buy, but I have a firewall. Will the SPA work?
    6. What is SPA-2000's REN?
    7. What is the difference between hardware version number?
    8. How about power adaptor with different plug?
    9. What should I look for to know that my SPA is normal?
    10. Which version should I upgrade to?
    11. Is there method for automatic provisioning?
    12. Is there a discussion group for SPA products?
    13. Is it possible to dial between different service providers?
  2. Configurations
    1. How do I find out what the IP address of my SPA?
    2. How do I configure Static IP address to my SPA?
    3. How do I call by IP address?
    4. How do I upgrade SPA's firmware?
    5. How do I configure Hotline?
    6. How do I save my current SPA configuration?
    7. How do I disable Message Waiting indicator ring?
    8. How do I specify an upgrade rule?
    9. How do I debug my SPA? Is there a syslog?
    10. How to use Distinctive Ring feature of the SPA?
    11. How do I force a resync for configuration update?
    12. How do I do an alternate proxy setting / How to configure DNS SRV?
    13. How do I fine tune SPA, so that it disconnect properly w/ my PBX?
    14. What if my proxy accepts registration other than port 5060?
    15. How to setup Distinctive Ring feature of the SPA?
    16. More about DialPlan Settings
    17. What are the settings of Jitter buffer corresponds to ?
  3. Troubleshooting
    1. Is there a guide for Asterisk proxy configuration?
    2. I have voice mail and my spa keeps ringing periodically
    3. I can't access the voice menu after pressing ****, what to do?
    4. I lost my SPA web password, what should I do? Resetting the SPA to default?
    5. How do I change Admin web access (http) to yes or no from the phone?
    6. I don't have a DHCP server, what are the IVR options for network settings?
    7. I ran the upgrade extecutable, but it never upgraded the SPA.
    8. My SPA is at home behind NAT, I want to access it thru the internet. How?
    9. My SPA is locked, where/what is the password?
    10. My SPA is behind NAT, I can call by IP and the other unit rings, but no voice ?
    11. No more dialtone, why?
    12. Having problems, is there any user groups/discussion for SPA and Service Providers?
    13. How do I sniff/capture ethernet traffic for debugging purposes?
    14. Why doesn't it dial right away after I finished entering my destination number?
    15. I connect my SPA's FXS to my PBX, how does the SPA tell/indicate a disconnect?
    16. My analog handset's voicemail light just keep blinking -how to disable this?
    17. I have a UK phone that doesn't ring even after changing diff. impedance val.?
  4. Firmware 2.0 configuration & notes
    1. How to use/enable G723 codec
    2. Do you support G723 on both channels simultaneously?
  5. Firmware 3.0 configuration & feature notes
    1. How do I configure DayLight Savings Time?
    2. How to configure SPA-1000/2000/3000 to work with Nortel MCS softswitch?

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